Q: Why should I sign up for The School for Change Agents?

A: If you are someone who cares about your work but are finding yourself dancing in stifling hierarchies that slow us down in getting the changes you know are needed, find yourself criticised for being disruptive or negative or see what needs to change but don’t quite know how to change it, then the School for Change Agents is for you.

The School for Change Agents builds change agency which is the power, individually and collectively, to make a difference. It is the most widely used skill-building programme for change in the NHS. The School will provide you with the skills, confidence and community to make a difference in an ever-changing and evolving environment.

You will leave the School with the power to make change in your organisation. It is about pushing the boundaries of what is possible, mobilising others and making change happen more quickly. The School Community will support you in your journey of change during and after you’ve complete the School.

We are more than a school. We are a movement of 12,000 people worldwide in the health sector building a community to create the boldest and most innovative new ideas in health and care.

Q: When does the School for Change Agents take place?

A: During 2019, there will be live webinars on 16 May; 23 May; 6 June; 13 June; and 20 June. These are all Thursdays. The webinars will start at 3pm (UK time), and last for one hour. In addition, each Monday a new module will be released on our e-learning platform hosted by FutureLearn, in partnership with the NHS Leadership Academy. You can sign up on FutureLearn here.

Q: Where does The School for Change Agents take place?

A: The School for Change Agents is completely online, which means that anyone who has an internet connection, a headset or a phone can take part from wherever they are.

Q: How will I learn during The School for Change Agents?

A: There will be five live weekly webinars which will involve active participation, these will be recorded and shared with participates afterwards. There will also be weekly modules on FutureLearn, these will use a variety of resources and activities. You are also welcome to engage in our Twitter and Facebook communities to learn and share with one another. The School Community will support you in your journey of change during and after you’ve complete the School.

Every year we see groups of colleagues and friends joining the School, which we welcome and have found provides a richer learning experience as you will be able to apply your learning from School to your organisation as part of a team. The curriculum has been co-produced with school alumni, making it truly focused on the needs of health and care staff (in the widest sense), patient and citizen leaders/activists and the challenges they face.

Q: Who takes part in The School for Change Agents?

School is for anyone who wants to develop the skills, confidence and community to make a difference. The curriculum has been co-produced with school alumni, making it truly focused on the needs of health and care staff (in the widest sense), patient and citizen leaders/activists and the challenges they face. Many people from outside the usual definition of health and care will be joining in, including change agents from the police service, education, housing, local government and community activists.

Q: I’m not in the NHS, can I still join The School for Change Agents?

A:  Anyone can join the School for Change Agents, from any organisation, from any country and at any level.

While the School is produced by and designed for health and care staff working in the NHS in England, it is open to people from across the globe. It’s the diverse voices and experiences that help make the School community what it is, and their involvement adds value to the NHS participants. The principles taught in School are applicable to anyone in any sector.

Q: How much does it cost to join The School for Change Agents?

A: To participate in the School for Change Agents, it is completely free of charge. However, should you wish to become an accredited Change Agent and gain CDP points, there is a nominal fee of £32. We will make a number of free upgrades available to NHS staff and patients (‘experts by experience’). Find out more here.  

Q: How do I join the webinars?

A: The joining link for the weekly webinars will be sent out in the newsletter and via FutureLearn on the day before the webinar. Look out for an emails on Wednesday 15 May, Wednesday 22 May, Wednesday 5 June, Wednesday 12 June, and Wednesday 19 June. For guidance on how to join and participate in a WebEx session see here

Q: What technology will the webinars use?

A: The School webinars use Webex, for which you can join on your computer or dial in. Here is a guide to using Webex. We will also run a practice session for anyone who would like to test joining before the first live session which will be advertised in the newsletter.

Q: What will I need to join in with the webinars?

The School for Change Agents makes use of a lot of technology to help deliver our programme. We appreciate that some people may not have used this technology before, if you are experiencing any issues or have any questions, please email england.si-horizons@nhs.net

To join the webinars with visual, you will need access to the internet via a computer, phone or tablet which play audio or you use a telephone to dial with only audio. You may find it preferable to have a pair of headphones/hands-free kit to listen to the webinar.

Note: If you are joining from your work computer:

Different organisations will have different policies about what you are permitted to access from your computer. Therefore you are encouraged to check prior to the start of School that you can access the different elements of School.

Q: I’m not available on Thursday afternoons for the live webinars.

A: That’s not a problem. Each session is recorded and will be available on our website shortly after the live session, along with the slides and transcript.

Q: Is the School for Change Agents accessible for those with disabilities?

A: We are committed to making the School for Change Agents as accessible as possible. All of the live webinars are captioned live on YouTube and transcripts are available after the live session. We are hosting our e-learning platform on FutureLearn who are striving to achieve AA rating. If you find that any element of the course is not accessible, please get in touch with us on england.si-horizons@nhs.net and we will do everything that we can to help.  

 

Q: How much time will I need for The School for Change Agents?

A: How much time you’ll need will depend on how much you’re willing to put into the course. At the minimum, the weekly webinars each last an hour. The e-learning modules will take approximately one hour to complete, however there are discussion and reflection elements to this and you could spend hours sharing and learning with the community if you chose to. If you’re joining with a group, you may also wish to meet and discuss your learning together. In addition, we have an active Facebook and Twitter Community who you may wish to spend time sharing your learning with.

Q: How does FutureLearn work?

A: FutureLearn is an e-learning platform which many of you may be familiar with. The School for Change Agents on FutureLearn will consist of six modules, all on different topics with the purpose of growing your learning and giving you the time to reflect on that learning. You will be given information in various formats and then there will be an activity based on that information. These six modules will be released each Monday of School, beginning 13th May.

Those participants who complete the School for Change Agents 2019 and want to receive accreditation can do so by upgrading their FutureLearn accounts at any time during or after completion, for a single fee of £32. This will be useful for participants who want to evidence their completion of the School for Change Agents, for example for Continuing Professional Development or clinical re-validation. However, if you don’t want to receive certification, you can complete the whole course for free.

We will make a number of free upgrades available to NHS staff and patients (‘experts by experience’). Find out more here.  

Q: What’s FutureLearn and why is The School for Change Agents using it?

The School for Change Agents began as the School for Health and Care Radicals in 2014 and has continuously evolved since its creation. Those who joined us last year for School will have been familiar with our e-learning platform, this was extremely well received and enabled us to provide a more rounded learning experience for participants.

This year, our e-learning platform will be hosted by FutureLearn, in partnership with the NHS Leadership Academy. FutureLearn is a world renowned learning platform which is intuitive and easy to use which enables us to maximising the opportunities and time that you have available.

Sign up to the School for Change Agents on Future Learn here. If you have already used FutureLearn for other courses, you will be able to use the same login details for School.

Q: How can my colleagues and the community learn together?

You have the option to take part in the School for Change Agents either as a group or an individual. Every year we see groups of colleagues and friends joining the School, which we welcome and have found provides a richer learning experience as you will be able to apply your learning from School to your organisation as part of a team. If you are joining as a group or an individual, we would encourage you to engage with the diverse School Community on Twitter and Facebook so that you can share your learning, discuss with others and make connections to Change Agents all over the world.

Q: I’m already a Certificated Change Agent. Do I need to do the process again?

A: Being a Certificated Change Agent is for life so you don’t need to become accredited again. We have found that year upon year, many choose to complete the School and benefit from the latest thinking in change agency and improvement. Alumni return for a variety of reasons but know that a big part of this is the community of Change Agents. The modules on FutureLearn offer lots of opportunities for reflection, so it’s well worth doing.