The session focused on civility and respect.
View the recording here:
View the slides:
Read the live tweets:
We were absolutely delighted to be joined by Radhika Nair, who leads the civility and respect programme at NHS England & NHS Improvement. She shared practical resources from the programme that will help us create kind & compassionate cultures in the NHS. Follow Radhika on Twitter.
Find out more in the Managing with Kindness, Civility and Respect Toolkit.
Radhika will be joined by colleagues Professor Duncan Lewis and Chris Turner who will be sharing their stories and tips for improving cultures.
Professor Duncan Lewis of Longbow Associates has expertise in workplace stress, leadership/organisational behaviour, bullying and harassment and workplace discrimination research spanning 30 years. Professor Lewis is a former Acas Professor of Workplace Futures and has published multiple studies, policy and research papers on workplace bullying and discrimination. Professor Lewis co-authored with Roger Kline a paper on estimating the cost of bullying and harassment to the NHS in England. Prof Lewis also made valuable contributions to the Civility and Respect toolkit. Follow Professor Lewis on Twitter.
Dr Chris Turner is a consultant in emergency medicine, working in a tertiary trauma centre in the West Midlands. He feels passionately about the importance of civility in medicine and has been working hard to increase awareness of its impact. Find out about Civility Saves Lives – the link includes a video of a TED talk on the topic delivered by Dr Turner. Follow Civility Saves Lives and Dr Turner on Twitter.