Diane originally trained and worked as a pharmacist in acute teaching hospitals in the UK and USA. She then moved into the field of NHS innovation and improvement working at a local level and then in national organisations including as Head of Research and Evaluation at the NHS Institute for Innovation and Improvement. Diane was a founder member of the NICE technology appraisals committee.
Diane’s academic interest in healthcare has involved a part-time PhD (School of Medicine, University of Leicester), Honorary Lectureships at several universities and membership of the SAPPHIRE (Social Science Applied to Healthcare Improvement Research) Group where she led the establishment of an improvement collaboration across all NHS and academic institutions in Leicestershire (LIIPS).
As a qualified coach, Diane supports others to achieve their best through supportive challenge reflecting the needs of the individual.