As the Associate Director of Insight, Laura is known for her expertise in creating Rapid Insight (CC); a powerful approach that turns data generated from large or complex network interactions into actionable insights. She provides advice, guidance and training on Rapid Insight, and has been part of creating transformational change alongside leaders of health and care systems in the UK, America and Canada.

Laura has been working within health and care for 20 years. Prior to joining Horizons, Laura worked in policy and strategy where she led large-scale change initiatives on sepsis, the quality of NHS investigations and NHS complaints, and helped facilitate reform of the public health system. She also spent some time in the US where she led a start-up at Vanderbilt Medical Center in Nashville, to improve engagement in clinical research by pioneering new approaches to community engagement. Her roots are in the voluntary sector where she led award winning campaigns to improve health and care services for people affected by multiple sclerosis, and where she chaired a coalition of 80+ charities to shape how NICE engages the public in generating national guidance.

Laura is passionate about working alongside others to help make sense of what is emerging, and to use her wider system knowledge to develop incisive insights communities can use to take action. She wants everyone involved in convening people for change, to have the opportunity to practice the art of rapid insight, and believes it is the missing piece in how we lead large-scale change. She reaches other improvement and insight practitioners through teaching, connections, virtual presentations, commentaries and blogs.

As a proud Cumbrian, Laura loves to be outdoors and enjoys trail running, travelling, and gardening. She is also a water colour artist and enjoys being creative.

Read Laura’s thought leadership on Rapid Insight here:

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